Shipping policy

At Gravixi, we want your shopping experience to be smooth, fast, and worry-free. Below is everything you need to know about shipping.

Order Processing

Orders are typically processed within 24 Hours
Once your order is processed, it will be shipped out and a tracking number will be provided when available.
Processing times may be slightly longer during holidays or peak sale periods.

We work with trusted carriers to ensure your order reaches you safely. Estimated delivery times:

Standard Shipping: 3-5 business days (depending on your location)

Expedited Shipping: 3–7 business days (if available at checkout)

Please note: delivery times may vary due to factors outside our control, such as customs delays, weather, or carrier issues.

Shipping costs are calculated at checkout based on your location and the products in your order.
Occasionally, we may offer free shipping promotions, which will be applied automatically at checkout.

If your order is lost in transit or arrives damaged, please contact us at Contactgravixi@gmail.com
within 7 days of delivery.
Include your order number and a description (or photos) of the issue.
We will work with you to resolve the problem, either by reshipping the item or issuing a refund, depending on the situation.

International shipping times vary depending on customs and local postal services.
Import duties or taxes may apply depending on your country — these are the responsibility of the customer.
Gravixi is not responsible for customs delays or additional fees.

If you have any questions about shipping, delivery, or tracking, don’t hesitate to reach out:
Email: Contactgravixi@gmail.com

We’re committed to making your Gravixi shopping experience as fast and reliable as possible!